dE Error Code on an LG Front Load Washer

The dE error code on an LG front load washer indicates that the washer door was unable to lock. Here’s what each variant of this error code means:

dE Error Code on an LG Front Load Washer
dE Error Code on an LG Front Load Washing Machine
  1. dE1: This error occurs when the door is not closed properly. It can happen if laundry gets caught between the washing machine door and the rubber door gasket.
  2. dE2: Similar to dE1, this code on an LG washing machine indicates a problem related to the door lock. Specifically, it signifies that the door is open.

Here are some steps to troubleshoot and potentially fix the dE error code on an LG front load washer:

  1. Check the door.
    • Ensure that the door is fully closed and securely latched.
    • Look for any obstructions around the door or inside the rubber door gasket.
  2. Reset the Washer:
    • Power off the washer by unplugging it from the power outlet or flipping the circuit breaker to turn it off.
    • Wait for 10 seconds, then plug it back in or turn the circuit breaker back on.
  3. Balance the load.
    • An unbalanced load can trigger the error. Redistribute the clothes inside the drum to balance the weight.
  4. Check the door latch mechanism.
    • Inspect the door latch and its components. Make sure there are no visible damages or obstructions.
    • If necessary, replace the door latch assembly. You can find replacement parts online or contact LG customer support for assistance.
  5. Inspect the wiring and connections.
    • Sometimes loose or damaged wiring can cause the error. Check the wiring harness connecting the door lock to the control board.
    • Ensure all connections are secure and free from corrosion.
  6. Test the door lock sensor:
    • The door lock sensor detects whether the door is properly closed. It might be faulty.
    • Test the sensor using a multimeter or consult a professional technician to do so.
  7. Inspect the door lock assembly.
    • The door lock assembly might be faulty. You can watch videos like this one or this one for guidance on replacing the door lock.
    • If you’re comfortable, you can replace the door lock yourself. Make sure to match the replacement part with your washer’s model number.
  8. Test the Washer:
    • After performing the above steps, start a washing cycle and check if the door locks properly and the washer functions without error.
  9. If the error persists, consider a control board reset (refer to your user manual).

Remember to consult your user manual or visit LG’s support website for detailed instructions specific to your washing machine model. If the issue persists, consider seeking professional repair assistance. Good luck with resolving the dE error code!

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